Lord Crewe Arms

Bar / Waiting Staff

Blanchland , Northumberland

£11.73 an hour

Full – time -36/45 hours available

Do you have a flair for hospitality and a dedication to creating memorable moments for our guests?

The Lord Crewe Arms are actively seeking individuals to join our excellent front of house team

The Role:

• Meet and greet guests
• Prepare and serve a variety of beverages, including cocktails, wines, and non-alcoholic drinks
• Maintain cleanliness and organisation of the bar and restaurant area
• Monitor and replenish bar inventory, ensuring adequate supplies are always available
• Collaborate with other staff to deliver seamless service
• To assist the restaurant team with the smooth running of the restaurant
• Gain knowledge of all the food product sold in the hotel
• Promptly serve meals
• Implementing the hotel’s high standard practice & policies
• Ensuring high standards of spot check of tables, inside and outside areas
• Maintain effective communication with Line manager and other departments

Skills:

• Positive attitude
• Willingness to learn new skills
• Time management
• Knowledge of mixology and beverage trends
• Exceptional customer service and communication skills
• Ability to work in a team and adapt to a dynamic work environment
• A commitment to upholding the high standards of Calcot & Spa
• Previous experience as a bartender or waiter is preferred
• Weekend availability
• Must have own transport

The Package:

• 28 days holiday per annum, including bank holidays
• Additional day off for your Birthday
• Extra holiday day awarded annually up to first 5 years
• Service charge and tips
• Meals on duty
• Free on-site parking
• 50% discount on food in the restaurants across all sites
• £50 bed & breakfast stays at the hotels in the collection
• 15% discount on Spa retail
• 20% discount on Spa treatments
• Discounted family and friend stays
• Annual appraisal
• Staff Uniform
• Staff Accommodation (subject to availability)
• Discount on other Pride of Britain hotels
• Refer a friend scheme (£500 bonus)
• Available 24/7 with practical advice and support through employee assistance programme
• Take home goods
• Rewards and benefits platform
• Charity Events
• Paid volunteering days
• Online fitness and wellbeing platform
• Pension Scheme
• Enhanced Maternity & Paternity pay & Adoption pay
• Cycle to work scheme

About The Calcot Collection

The Calcot Collection is a small, eclectic group of luxury hotels, restaurants & spas. Situated in the beautiful Cotswold’s are Calcot & Spa and The Painswick. On the border of County Durham and Northumberland is Lord Crewe Arms in Blanchland. A strong, family feel company culture runs throughout the places, each with their own unique character.

The management team is actively committed to addressing the carbon footprint and enhancing the sustainability of our operations. We’re proud to say that we have recently joined the ‘EarthCheck’ accreditation scheme and have recently earnt our ‘Bronze EarthCheck’ accreditation. We are now actively working towards our Silver Accreditation. Our goal is to involve all our teams in this crucial and continuous effort, fostering a sense of pride in our collective accomplishments across the Collection. Let’s collaborate by sharing best practices and innovative ideas for a brighter future.