Calcot & Spa

Beauty Therapist Apprentice – Level 2

Tetbury , GL8 8YJ

£11.34 an hour and a share of calcot gratuities

Full time – 38.5 hours per week

Working within an award-winning Spa you will have the opportunity to work as a Club Host whilst working towards your Beauty Level 2 qualification. You will attend college days at The Cedars Academy in Gloucester alongside ongoing support and development from our Spa team to transform your knowledge and practical hands on skills to an exceptionally high standard.

This is a role for someone who enjoys a customer facing environment, delivers service with a smile and is motivated to give our Calcot guests a first class Spa and club experience.

The Role:

• Commitment to attend all college and training sessions with a positive and proactive approach
• Carrying out a range of Spa treatments
• Participate in product House training to have a deep understanding of the key product partners we work with and the benefits they give to our guests
• Welcome members and guests, provide them with tours of club facilities
• Take bookings for Spa treatments, Day Spa packages, Fitness classes and Personal training
• Take pre-orders for food and beverage. Making teas, coffees and smoothies as well as running a daily Spa lunch service
• Ensuring treatment rooms are spotless
• Assist guests with bike hiring and assign bikes and safety equipment
• Complete and pass Product house training courses to further knowledge in new treatment protocols
• Regular laundry duties
• Telephone duties
• Carrying out regular Facility checks

Skills:

• Previous customer facing experience – preferred
• Excellent interpersonal skills
• Positive attitude
• Strong I.T. skills
• Willingness to learn and progress
• Proactive
• Organised
• Weekend availability
• Team player
• Must have own transport

The Package:

• 28 days holiday per annum, including bank holidays
• Additional day off for your Birthday
• Extra holiday day awarded annually up to first 5 years
• Air- conditioned treatment rooms
• Service charge and tips
• Meals on duty
• Staff gym membership
• Free on-site parking
• 50% discount on food in the restaurants across all sites
• £50 bed & breakfast stays at the hotels in the collection
• 25% off retail products
• 30% off treatments
• Discounted family and friend stays
• Annual appraisal
• Staff Uniform
• Staff Accommodation (subject to availability)
• Discount on other Pride of Britain hotels
• Refer a friend scheme (£500 bonus)
• Available 24/7 with practical advice and support through employee assistance programme
• Take home goods
• Rewards and benefits platform
• Charity Events
• Paid volunteering days
• Online fitness and wellbeing platform
• Pension Scheme
• Enhanced Maternity & Paternity pay & Adoption pay
• Cycle to work scheme

We are committed to encouraging equality, diversity and inclusion among our team. Our aim is for our team to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

About The Calcot Collection

The Calcot Collection is a small, eclectic group of luxury hotels, restaurants & spas. Situated in the beautiful Cotswold’s are Calcot & Spa and The Painswick. On the border of County Durham and Northumberland is Lord Crewe Arms in Blanchland. A strong, family feel company culture runs throughout the places, each with their own unique character.

The management team is actively committed to addressing the carbon footprint and enhancing the sustainability of our operations. We’re proud to say that we have recently joined the ‘EarthCheck’ accreditation scheme and have recently earnt our ‘Bronze EarthCheck’ accreditation. We are now actively working towards our Silver Accreditation. Our goal is to involve all our teams in this crucial and continuous effort, fostering a sense of pride in our collective accomplishments across the Collection. Let’s collaborate by sharing best practices and innovative ideas for a brighter future.