The Painswick

Restaurant Supervisor

Painswick, GL6 6YB

£28,400 & a share of Gratuities 

Full time (45 hours) , weekend availability required

The Role:

• Assist the Restaurant Manager with the smooth running of the restaurant through knowledge of all the food product sold in the hotel
• Ensure smooth running of the restaurant during shifts
• Responsible for waiting staff assigned to your station
• Build and maintain a strong rapport with customers
• Ensure compliance with health, safety, and hygiene standards
• Greet customers
• Monitor food and beverage quality and presentation

Skills:

• Ability to motivate and lead a team effectively
• Proficient in customer service
• Industry knowledge is beneficial
• Ability to quickly address and resolve operational issues
• Ability to adapt to changing business needs and customer demands
• Effective time management and multitasking skills
• Team Player
• Must have own transport
• Weekend availability

The Package:

• 28 days holiday per annum, including bank holidays
• Additional day off for your Birthday
• Extra holiday day awarded annually up to first 5 years
• Service charge and tips
• Meals on duty
• Free on-site parking
• 50% discount on food in the restaurants across all sites
• £50 bed & breakfast stays at the hotels in the collection
• 15% discount on Spa retail
• 20% discount on Spa treatments
• Discounted family and friend stays
• Annual appraisal
• Staff Uniform
• Staff Accommodation (subject to availability)
• Discount on other Pride of Britain hotels
• Refer a friend scheme (£500 bonus)
• Available 24/7 with practical advice and support through employee assistance programme
• Take home goods
• Rewards and benefits platform
• Charity Events
• Paid volunteering days
• Online fitness and wellbeing platform
• Pension Scheme
• Enhanced Maternity & Paternity pay & Adoption pay
• Cycle to work scheme

We are committed to encouraging equality, diversity and inclusion among our team. Our aim is for our team to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

About The Calcot Collection

The Calcot Collection is a small, eclectic group of luxury hotels, restaurants & spas. Situated in the beautiful Cotswold’s are Calcot & Spa and The Painswick. On the border of County Durham and Northumberland is Lord Crewe Arms in Blanchland. A strong, family feel company culture runs throughout the places, each with their own unique character.

The management team is actively committed to addressing the carbon footprint and enhancing the sustainability of our operations. We’re proud to say that we have recently joined the ‘EarthCheck’ accreditation scheme and have recently earnt our ‘Bronze EarthCheck’ accreditation. We are now actively working towards our Silver Accreditation. Our goal is to involve all our teams in this crucial and continuous effort, fostering a sense of pride in our collective accomplishments across the Collection. Let’s collaborate by sharing best practices and innovative ideas for a brighter future.